general information
IĮ IT Interface (hereinafter referred to as "we" or "Data Controller") is the controller of this website. With this privacy policy, we set out and explain how your personal data is collected and further processed when you use this website or contact us in any other way. The terms set out in this Privacy Policy apply every time you access the content and/or service we provide, regardless of the device (computer, mobile phone, tablet, TV, etc.) you are using.
We confirm that your data will be collected in accordance with the requirements of the applicable legislation of the European Union and the Republic of Lithuania and the instructions of the controlling authorities, all reasonable technical and administrative measures will be applied to protect the data collected by us about website visitors from loss, unauthorized use and/or changes . The employees of the data manager are obliged in writing not to disclose or distribute to third parties the information received at the workplace, including information about visitors to the website/social network accounts.
Persons under the age of 14 may not submit any personal data through our website. If you are a person under the age of 14, you must obtain the consent of your parent or other legal guardian before submitting personal information.
The terms used in the rules are understood as they are defined in the General Data Protection Regulation no. 2016/679 (EU).
It is very important that you read this privacy policy carefully, because each time you visit this website, you agree to the terms described here. If you do not agree to these terms, please do not visit our website, use our content and/or services.
How do we collect information about you?
Your personal data, i.e. any information about you that allows us to identify you, is obtained in a number of ways:
You can provide information (personal data) yourself (for example, by filling out a request form on our website, calling us, or contacting us in other ways yourself);
Information about you can be collected automatically (when you visit our website (with the help of cookies and similar technologies), when you visit our social accounts Facebook, Instagram), when you visit our office;
In certain cases, we may receive information about you from third parties and we may collect information about you from publicly available sources (such as our partners who provide services to you or us, through the Linkedin social network, your company website or otherwise).
You can provide us with your personal data directly. This usually happens when:
- you provide your data in order to receive information about our services/products/partners;
- you submit your requests or claims;
- you participate in surveys. Information about you may be collected automatically. This usually happens when:
- you submit requests through our social media accounts;
- you use the website (data is collected with the help of cookies and similar technologies.
- you make public posts on social media platforms that we monitor;
- you visit our office, which is monitored by video cameras;
- you call us (if audio recording and call logs are made).
To the extent permitted by applicable law, we may receive information about you from third parties. This can be information provided by our partners who provide you with services on our behalf, marketing, PR agencies, information from your publicly available profiles (Linkedin, Facebook, Instagram). We may link the information we receive about you from your own, public and commercial sources to other information we receive from or about you. We may also collect information about you in other ways that are not covered in this privacy policy. If this happens, we will inform you further.
Purposes and legal basis of data processing
The above information is processed for the following purposes:
- Administration of orders for services and goods;
- Information related to your request for services, partners or goods;
- Ensuring the security of property and persons (video monitoring);
- Customer service quality assurance (including call recording);
- For marketing purposes, e.g. to deliver customized advertisements and sponsored content and to send promotional messages, to evaluate and analyze your market, customers, products and services (including collecting your opinion about products and services, organizing customer/partner surveys, contests or shares to the extent permitted by law);
- Learn how people use our online services so that we can improve them and create new content, products and services;
- Defend your interests in a court or other institution.
Your personal data is processed on the basis of one or more grounds for lawful processing:
- Compliance with legal requirements;
- Performance of the contract with you;
- Our legitimate interests, unless your private interests are overridden;
- In certain cases, your consent.
- The purposes for which we process your personal data with the relevant
| Purpose | Legal Basis(s) | Personal data |
|---|---|---|
| Administration of orders for services and goods | Performance of the contract with you Enforcement of legal requirements | Name, surname, telephone, e-mail, address, other information, payment method information that may be required during the provision of services. |
| Ensuring the safety of property and persons (video monitoring) | Legitimate interest – ensuring the safety of property and persons | Image data. |
| Ensuring the quality of customer service (including call recording) | Legal interest – ensuring the quality of customer service | Email address and content of correspondence. |
| Information related to your request for services, partners or goods | This information is provided to you because we have a legitimate interest in providing accurate information about our services or our partners' services, additional services, etc. | In order to respond to your inquiries by phone, email, social media and other means, we may ask for your phone, email e-mail address or other contact information convenient for you. |
| For marketing purposes, such as to deliver customized advertising and sponsored content and to send promotional messages, to evaluate and analyze your market, customers, products and services (including collecting your opinion about the services and conducting customer surveys) | For this purpose, we process your personal data with a legal interest in informing you about our services, events, news and other relevant information. Your consent | Name, surname, social network account data, telephone, e-mail post office, address. |
| Learn how people use our online services so we can improve them and create new content, products and services | For this purpose, we process your personal data with a legal interest in monitoring the quality of our services, creating and improving the content we provide, ensuring website security | IP address, operating system version and settings of the device you use to access the content/goods, the time and duration of your session, the request terms you enter on our website and any information stored in the cookies we set on your device, the device's GPS signal or information about the nearest WiFi access points and cell towers that may be transmitted to us when you use the content of our website. |
| Defend your interests in a court or other institution | Enforcement of legal requirements. Legal interest – to defend against claims and claims. | Depending on the claim or claim, any personal data we hold about you listed in this privacy policy may be processed for this purpose. |
In cases where we cannot rely on one of the legal bases in this table, we will ask for your consent before we start processing your personal data. (Such cases will be clear from the circumstances and context).
In cases where we will process your personal data for purposes other than those specified in these rules, we will inform you about this by submitting a separate notification.
Who do we share your personal data with?
We may transfer your personal data:
- For companies that provide services to you at our request;
- Banks/companies that help with settlement operations;
- For companies that help organize contests/games/promotions;
- To other responsibly selected business partners;
- Law enforcement authorities;
- To other parties when required by law or necessary to protect our legitimate interests.
Other parties to whom the information we hold about you may be disclosed when it is necessary to protect our legitimate interests are government authorities, pre-trial investigation officers, courts, etc.
What do we do to protect your information?
We have implemented reasonable and appropriate physical and technical measures to protect the information we collect for the purpose of providing the content/services. However, please remember that although we take reasonable steps to protect your information, no website, online transaction, computer system or wireless connection is completely secure.
How long will we store your personal data?
We will store your personal data as long as necessary to achieve the set goal. Your personal data will be deleted after the specified purpose has been reached, except in cases where legislation obliges us to store information for tax purposes or the data may be required for a pre-trial investigation, but in any case the retention period will not be longer than 10 years. After this period, the data will be deleted in such a way that it cannot be reproduced.
The data subject whose data is processed by the Data Controller, depending on the situation, has the following rights:
- to know (to be informed) about the processing of your data (right to know);
- access your data and how it is processed (right to access);
- to demand correction or, taking into account the purposes of personal data processing, to supplement incomplete personal data of the person (right to correction);
- destroy your data or stop the processing of your data (other than storage) (right to destruction and right to be forgotten);
- the right to demand that the Personal Data Controller restricts the processing of personal data for one of the legitimate reasons (right to restriction);
- the right to transfer data (right to transfer);
- the right to object to the processing of your personal data at any time, when such data processing is carried out in the public interest or processing the data is necessary to achieve the legitimate interests of the data controller or a third party. In order for the data controller to process personal data, he has the obligation to prove that the data is processed for compelling legitimate reasons that are superior to the interests of the data subject. (right to disagree);
- submit a complaint to the State Data Protection Inspectorate.
We make it possible for you to exercise these rights in a convenient way. You can do this by writing to us at this address
We may not provide you with the conditions to exercise the above-mentioned rights when, in cases provided by law, it is necessary to ensure the prevention, investigation and detection of violations of official or professional ethics, as well as the protection of the rights and freedoms of the data subject or other persons.
Your rights will be exercised by prior verification of your identity live or by electronic signature.
Final Provisions
This privacy policy is reviewed at least once every two years. When we update the Privacy Policy, we will notify you of what we consider to be material changes by posting a notice on the specific website. If you access or use our content and/or services after such notice is posted, you will be deemed to have accepted the new requirements set forth in the update.